Introduction:
We understand how vital it is to receive your medication promptly and with complete privacy. HEYYY® ensures your orders arrive in discreet packaging, right to your door. Here’s what to expect from our shipping and delivery process.
1. Delivery Timelines
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Processing Time:
Once your prescription is approved, we usually dispatch orders within 1-2 working days. -
Shipping Speed:
Most UK orders arrive in 2-3 working days. You’ll receive a tracking link via email to monitor progress.
2. Discreet Packaging
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Plain Exterior:
We use plain, unmarked packaging to protect your privacy. The label won’t reveal any product details. -
Secure Wrapping:
Medications are sealed to prevent damage during transit and ensure they reach you in perfect condition.
3. Shipping Costs
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Standard Shipping:
Typically included in your order total if you meet certain order thresholds. Check our website for current rates or free shipping promotions. -
Express Delivery:
If needed, select our express option at checkout for faster arrival. Additional fees may apply.
4. Lost or Delayed Orders
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Tracking Your Parcel:
Follow the link in your dispatch email to see its current location. -
Contact Support:
If your order doesn’t arrive within the expected timeframe, email help@heyyy.co.uk or call 03337722825. We’ll investigate and re-ship if necessary.